This Privacy Policy explains what personal information abc link collects when you register and play on our Philippines-based online entertainment platform, how that information is used, who it may be shared with, and what rights you have over your own data. We are committed to keeping your information secure and using it only for the purposes described in this document. Please read this page carefully before creating an account.
When you register for an account on abc link, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of any government-issued identification document you submit when verifying your identity, as required under Philippine regulations applicable to online gaming platforms. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, operating system, and session timestamps to help us maintain platform security and improve your experience. When you make deposits or request withdrawals in Philippine pesos, we collect transaction records including payment method details, amounts, and timestamps — though we do not store full card numbers or sensitive banking credentials on our servers. We may also collect information about your gameplay activity, including the games you play, bet amounts, session duration, and win or loss records, which helps us monitor for responsible gaming concerns and comply with our regulatory obligations. Any communications you send to our support team, including enquiries submitted through the FAQ page, are also retained as part of your account record. You are not required to provide more personal information than is necessary to use the platform, and you may contact us at any time to ask what data we hold about you.
The personal information we collect is used primarily to operate your abc link account, process your deposits and withdrawals in PHP, verify your identity, and deliver the games and services you have requested on the platform. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your gameplay and transaction data is used to monitor for signs of problem gambling and to enforce our Responsible Gaming commitments, which are a core part of how we operate in the Philippines. We use technical data such as IP addresses and device identifiers to detect and prevent fraud, unauthorised account access, and other security threats that could affect you or other players on the platform. Where required by Philippine law or by the terms of our operating licence, we may use your personal data to fulfil legal obligations, including identity verification, anti-money laundering checks, and reporting to relevant regulatory authorities. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not build profiles of you for sale to third-party advertisers. If you have questions about how your data is being used, the FAQ page is a good starting point, and you may also contact our support team directly.
abc link does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes, and this commitment applies regardless of the circumstances. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors who handle your PHP deposits and withdrawals, identity verification providers who confirm your documents, and technology partners who support our platform infrastructure — but all such providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. In cases where Philippine law, a court order, or a regulatory authority requires us to disclose your personal information, we will comply with that legal obligation and will notify you where we are permitted to do so. If abc link undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, subject to the same privacy protections described in this policy. We may share anonymised or aggregated data — which cannot be used to identify you personally — with analytics partners or for internal reporting purposes to help us improve the platform experience for Filipino players. We will never share your personal data with another player or any member of the public, and our staff are trained to handle all account information with strict confidentiality. If you believe your data has been shared inappropriately, please contact our support team immediately so we can investigate and take corrective action.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction at every stage of its lifecycle on our systems. All data transmitted between your device and the abc link platform is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transmission. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are subject to confidentiality obligations and regular security training. We conduct periodic security assessments of our platform infrastructure to identify and address potential vulnerabilities before they can be exploited, and we maintain incident response procedures to act quickly in the event of a data breach. In the unlikely event that a security incident occurs that affects your personal data, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes required by applicable law. You also play an important role in keeping your account secure — please use a strong, unique password for your abc link account and never share your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, contact our support team immediately so we can take protective action on your behalf.
We retain your personal information for as long as your abc link account remains active and for a reasonable period thereafter, in order to fulfil our legal, regulatory, and contractual obligations as an online gaming platform operating in the Philippines. Transaction records, identity verification documents, and gameplay history are retained for the minimum period required by applicable Philippine law and our operating licence conditions, which may extend beyond the date of account closure. If you request that your account be closed, we will deactivate your account promptly, but certain categories of data — particularly those related to financial transactions and identity verification — must be retained for the legally mandated period even after closure. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised so that it can no longer be linked back to you as an individual. We do not retain personal data for longer than is necessary, and we review our data retention practices regularly to ensure they remain proportionate and compliant with Philippine data protection requirements. If you would like to know how long a specific category of your personal data will be retained, you may contact our support team and we will provide you with the relevant information. Requests related to data retention can also be submitted through the contact details provided on the FAQ page.
As a player based in the Philippines, you have a number of rights in relation to the personal data that abc link holds about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal information we hold about you, and we will provide you with a copy of that data in a clear and understandable format within a reasonable timeframe. You have the right to request that inaccurate or incomplete personal data be corrected, and we encourage you to keep your account details up to date through your account settings or by contacting our support team. You have the right to request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal or regulatory obligations that require us to retain it. You also have the right to object to or restrict certain types of processing of your personal data, and to withdraw any consent you have previously given for optional data uses, without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team using the details available on the FAQ page, and we will respond to your request as promptly as possible. We will never penalise you for exercising your data rights, and all requests will be handled with the same care and confidentiality that we apply to all personal data on the platform.
Yes, the abc link platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep you logged in during your session, and to remember your preferences so that your experience is consistent each time you visit. Strictly necessary cookies are essential for the platform to operate and cannot be disabled — these include session cookies that maintain your login state and security cookies that help protect your account from unauthorised access. We also use functional cookies that remember your language preferences, display settings, and other choices you have made on the platform, which helps us deliver a more personalised experience for Filipino players. Analytics cookies may be used to collect anonymised information about how players navigate the platform, which pages are visited most frequently, and where technical issues occur — this data helps us improve the platform over time. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies; however, disabling certain cookies may affect the functionality of the platform and your ability to log in or complete transactions. We do not use cookies to track your activity across third-party websites or to build advertising profiles, and no cookie data is sold to external parties. If you have questions about how cookies are used on the platform, the FAQ page contains additional guidance.
abc link reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, updates to Philippine data protection law, or changes in the way we operate the platform. When we make material changes to this policy, we will notify registered players by displaying a prominent notice on the platform or by sending a notification to the contact details associated with your account, giving you reasonable advance notice before the changes take effect. The most current version of this Privacy Policy will always be available on this page, and the effective date of the most recent update will be indicated at the top of the document. Your continued use of the abc link platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure by contacting our support team. We encourage all Filipino players to review this page periodically so that you remain informed about how your personal data is being handled. For any questions or concerns about this Privacy Policy or your data rights, please visit the FAQ page or contact our support team directly.
Quick links to the other key documents and sections Filipino players most often check alongside the Privacy Policy.
Read the full rules and conditions that govern your use of the abc link platform, including account, gameplay, and payment terms.
Read TermsTools and guidance for Filipino players who want to manage their gaming habits in a healthy, sustainable way.
View Responsible GamingFind quick answers to the most common questions about accounts, deposits, gameplay, and data on abc link.
Go to FAQLearn more about the abc link platform and its commitment to providing a safe, fair experience for players across the Philippines.
About abc linkNow that you have reviewed our Privacy Policy, you can register with confidence knowing that your personal information is handled securely and transparently on the abc link platform for Filipino players.